Tompkins Transportation Scout

Line of blue cars plugged into charging stations

Expanding Access to Mobility in Tompkins County

Click Here for the Tompkins Transportation Scout Web App

Tompkins Transportation Scout is a new initiative designed to improve access to transportation services and multimodal trip planning throughout Tompkins County. Our mission is to ensure that every resident—from seniors and people with disabilities to those lacking internet or smartphone access—can easily connect to essential services and opportunities.

Tompkins Transportation Scout connects you to local transit options for your trip planning needs in and around Tompkins county. Click here to use the Web app, or download Tompkins Transportation Scout for your mobile device FREE from the Apple App Store or Google Play.
 
Need help? Dial 2-1-1 from within Tompkins County or 1-877-211-8667 toll-free from any location, or email transportation@hsctc.org for assistance.
 

Our Mission

We are committed to:

  • Expanding Public Access: Offer comprehensive information about local and intercity mobility services, including support for non-English speakers. Ensure that Tompkins County residents living in both urban and rural places have access to transportation to get them where they need to go.
  • Enhancing Safety & Customer Service: Provide a user-friendly app to plan routes, navigate safely, safe navigation, and the best possible client experience.
  • Increasing Mobility Options: Work with individuals facing transportation barriers to come up with personalized and innovative solutions.

Key Features of Tompkins Transportation Scout

  1. Call Center & Smartphone App
    A dedicated call center and user-friendly app connect residents to all available transportation services, helping with multimodal trip planning.
  2. Emergency Ride Home Program
    Designed to support users who experience trip failures, ensuring help is available when it’s needed most.
  3. On-Demand Trip Planning
    Demonstrates county-wide, on-demand mobility options—particularly in underserved communities—to guarantee fair access for everyone.
  4. User Data Analysis
    Uses data to determine transportation gaps across demographics and geographic regions. 
  5. Accessibility Compliance
    Adheres to ADA and WCAG 2.0 standards, ensuring a fully accessible experience for all.

Collaborating for Success

Our dedicated partners are essential to the success of Tompkins Transportation Scout:

  • GO ITHACA
  • Tompkins County
  • Tompkins Consolidated Area Transit (TCAT)
  • Human Services Coalition, Inc. (2-1-1 Information & Referral)
  • Gadabout Transportation, Inc. – ADA Paratransit
  • Center for Community Transportation, Inc.
  • Other Local Transit Providers

By combining resources and expertise, we aim to build a stronger transportation network serving residents across Ithaca and the broader Tompkins County region.

Funding and Support

Tompkins Transportation Scout was made possible thanks to a Federal Transit Administration (FTA) Integrated Mobility Innovation Demonstration Program grant. Awarded in August 2019, this funding supports the development of our multimodal trip planning program, information call center, and smartphone app—all working to enhance connectivity for the entire community.

Join us on This Journey

Group of Ithaca Bikeshare bikes on the Commons

Join Us on This Journey

Stay informed and get involved as we develop this groundbreaking initiative. Tompkins Transportation Scout is dedicated to creating a more accessible and mobile future for everyone in Tompkins County.

Contact: Dial 2-1-1 from within Tompkins County or 1-877-211-8667 from any location, or email transportation@hsctc.org

Transportation Resources in Tompkins County

Below is a quick reference to local and regional transportation providers, ensuring you can plan trips that meet your needs.

ADA Paratransit

  1. Gadabout Transportation Services, Inc.
    • Website: Gadabout
    • Accessible transportation in Ithaca and Tompkins County for ADA-certified individuals and anyone 55 or older.

Airports

  1. Ithaca Tompkins International Airport (ITH)
  2. Elmira Corning Regional Airport (ELM)
  3. Greater Binghamton Airport
  4. Syracuse Hancock International Airport (SYR)

Biking and Walking

Local Transportation

  1. Tompkins Consolidated Area Transit (TCAT)
  2. CENTRO
  3. CTRAN
  4. Schuyler County Transit

Long-Distance Transportation

  1. OurBus
  2. FlixBus

Taxis and Rideshare

  1. Ithaca Carshare
  2. Local Taxi Services
    • Collegetown Cab: (607) 588-8888
    • Ithaca Dispatch: (607) 277-7777
    • University Taxi: (607) 272-3333
  3. Ithaca Rideshare

Join us and help build a more accessible, inclusive transportation future for Tompkins County!